Prydain Publishing is the trading name for WLW FUTURE LTD. Safamba operates under English Law. Registered Office: 4 Capricorn Centre, Cranes Farm Road, Basildon, Essex, SS14 3JJ.

We have partnerships with multiple warehouses across the UK and the world, this means if a products will be shipped from the UK or other exotic beautiful places around the world. There may be delays according to how well the world feels at any one time, which is beyond our control. This also means that if a return has been approved, please make sure you send the product back to the correct location we give you, please do not use our office addresses, we will not accept liability, so do not ignore this notice.

Contact us immediately if you have any queries.


When and how will you receive your items? There is a daily cut off time! 

2pm GMT Monday to Friday is the cut off point to ensure the estimated delivery times are met. As we are an online marketplace with different brands, it means our products are in different warehouses in the UK and around the world, so you may get 1, 2, 3 or even 5 deliveries at different times in the day (much like eBay or Amazon).

The usual delivery times are within 5 working days.

Some of our furniture is made to order – so it’s made just for you and may take time before it’s ready to be sent to you.

Returning all items

We have partnerships with multiple warehouses across the UK and the world, this means if a product is approved for return that you MUST confirm with us the return address, BEFORE you send it back to us. If you send product back without prior approval and processing from us, you will be liable for an additional delivery charge to correct the error.

We do not always offer a returns or collection service in situations where items have been reported as faulty. These items will have to be returned by another courier service chosen by yourself and your own expense. Please refer to the top of this page for the returns procedure – You will be responsible for paying for the shipping costs for returning the item. Shipping costs are non-refundable. You should also consider using a trackable shipping service with insurance. We can’t guarantee that we will receive your returned item due to high volumes and busy periods.

All items must be unused and in their original condition (including all labels and tags intact).

We cannot except the return of anything that has touched the body.

Damaged or faulty items

You are required to notify us of any damage to the product within 1 day of the receipt of the products. Claims that are reported after this point will not be accepted. 

Outcome of an approved return

Depending on the outcome, we may like to inspect or collect the item on a date agreed between us at the original shipping address and once we have checked that the products are faulty, we may at our discretion:

  1. Issue a credit note.
  2. Issue a discount.
  3. Provide you with a full or partial refund.
  4. Replace the products or a part of it such as knobs, legs, cushions etc.
  5. Repair the goods.

Handmade items

Some of our products are hand-crafted individually, and are hand-made from solid wood, and so any variation in size, colour, finish, fabric, texture, natural grain pattern, knots, movement of timber, etc are an integral part of the way the products are naturally made and promoted. We strongly recommend you ensure that you have made yourself fully aware about the nature of our offered hand-made solid wood products to avoid any disenchantment or disappointment at a later stage. We regret we cannot treat any of the above variations as defects, as these are natural occurrences. No refunds will be given unless the item is faulty.